ServiceNow Training in Hyderabad

ServiceNow Training in Hyderabad

ServiceNow Training in Hyderabad Batch Details(Online Course)

Next batch Details

Trainer NameMrs. Sravya kukumnai (Certified Trainer)
Trainer Experience8+ Years
Course Duration2 Months
TimingsMonday to Friday (Morning to Evening)
Next Batch Date26th February, 8 PM IST (Monday)
Training Modes Online
Call us at: +91 95050 07755
Email us at:

ServiceNow Training in Hyderabad

Course Content

  • ServiceNow Account Creation?
  • Introduction to Instance.
  • Basic Configurations in Instance – (UI 15, UI 16)
  • Versions In Snow, ITIL , Paas and Saas Tools Importance
  • How to get Info of Version in Current Instance and Its Latest Information Notes on the latest release.
  • User,Group and Role Creation.
  • Creation of User,Assign to a Group and Adding Roles.
  • Tables (Tables & Columns).
  • Custom Table Creations and Its Importance.
  • Out of Box Features (Incident, Problem, Change)
  • Creation of Form & Designing the Form
  • Building the Different Functionalities on the form.
  • Field and List – OverView and Importance
  • List View and Studying the Other Features on List View
  • Working on Filters with Multiple Examples
  • Incident Form all the Functionalities are explained
  • Creation of Fields & Sections.(Related-Sections)
  • What is use of Visual Task Boards
  • DashBoards and Homepages , Plugins Importance.
  • DotWalking and Using of Dot Walk in Different Scenarios
  • Impersonating the User and Delegation of User Importance.
  • List view Concepts and Dependent Choice Building.
  • Assignment Rules and Assignment LookUp Rules
  • Type of Import Set and its Importance
  • Data Lookup Rules and Creation of it.
  • Data Source – Import Data Methods
  • Transform Map – Import Data into Instance.
  • Import and Export of Files
  • SLA-(All the Three Types).
  • Service Level Agreements and Its Importance.
  • Two Types of SLA (Response , Resolution)
  • Notes on SLA , OLA & Up with Practical Example
  • UpdateSets Creation and Movements.
  • Backout Update and Remote Update set Creation.
  • Remote Instance Creation for UpdateSet
  • UpdateSet Error and their Best Practices
  • Shortcuts in ServiceNow are Explained
  • UI-Actions and Process FlowMatters.
  • WorkFlow Creations and Its Importance.
  • Survey Creation.
  • Events Creation and Its Importance.
  • Notification Creations.
  • InBound Notification
  • OutBound Notifications.
  • Reports Creations
  • . Scheduling the Reports
  • Catalog Item – Introduction
  • Catalog Item – Creation(Variables)
  • Variable Set Creation & Importance.
  • Record Producer.
  • Order Guides.
  • Importance of Dictionary and Reference Qualifier.
  • Notification Buildings (Inbound & OutBound) Information Knowledge Base and Knowledge Articles Importance & Creation. ACL (Access Control List).
  • Implementation of ACL
  • Difference Between Server-Side Scripting and Client Side Scripting. UI-Policies and UI actions , Data Policies.
  • Client Scripts(All 4 types).
  • Catalog Client Scripts and Catalog UI-Policies.
  • Business Rules(ALL) are their Importance.
  • Script Includes and How to Implement
  • g_scaratchPad and Its Importance.
  • Glide Ajax, Glide Record and Glide User
  • Gsft Methods and Get Reference importance
  • Implementation of WorkFlow and Activities
  • Schedule Jobs & Schedule Reports.
  • Importance of ALL JavaScript – API in ServiceNow Instance
  • OverView of Service Portal & Importance of All API’s.
  • What is a program?
  • What is a programming language?
  • Evolution of C language
  • Features of C
  • Structure of a C program 
  • Compilation and execution

Every Topic Expected Interview Questions
Tips to Crack the Interviews and the Expected Question are also Provided

ServiceNow Training in Hyderabad

Key Points

Comprehensive Curriculum

A well-structured curriculum covering all essential aspects of ServiceNow, including its architecture, data loading, querying, and best practices.


Trainers with industry experience and expertise in ServiceNow, capable of delivering practical insights and real-world scenarios.

Hands-on Labs

Practical, hands-on sessions or labs that allow students to apply theoretical knowledge in a controlled environment, enhance their understanding.

Real-world Case Studies

Integration of real-world case studies and examples to demonstrate how ServiceNow is used in practical business scenarios.

Certification Preparation

Assistance in preparing for relevant certifications in ServiceNow, ensuring students are well-equipped for professional recognition.

Flexible Learning Modes

Options for flexible learning, such as online classes, in-person sessions, or a combination, provide to different preferences and schedules.

Continuous Support

Ongoing support, including access to resources, forums, or mentoring, to address queries and challenges faced by students after the training.

Networking Opportunities

Platforms for students to connect with peers, share insights, and build a professional network within the ServiceNow community.

Up-to-date Content

Regular updates to the training content to reflect the latest features, updates, and best practices in the rapidly evolving field of ServiceNow.

What is ServiceNow?

ServiceNow is a cloud-based platform that helps organizations manage services and operations efficiently.

It automates workflows and improves collaboration across different departments.

ServiceNow acts as a central hub for employees to request IT services and report issues.

It specializes in IT service management, handling tasks like incident resolution and change management.

Businesses can customize workflows to adapt and scale processes according to their unique requirements.

ServiceNow enhances customer service by managing interactions, handling service requests, and ensuring timely issue resolution.

Python can be used in ServiceNow for certain integrations and scripting tasks, but the primary scripting language within ServiceNow is JavaScript.

Java Database Connectivity (JDBC) is utilized to connect ServiceNow with the MySQL database

Objectives servicenow course

The learning objectives of the ServiceNow training provided by Lamp Institute in Hyderabad are designed to equip students with a robust skill set for effective utilization of the ServiceNow platform. The program aims to ensure a comprehensive understanding of IT Service Management (ITSM) concepts, covering crucial areas such as incident management, problem resolution, and change management. Students will gain hands-on experience in navigating the ServiceNow platform, customizing workflows to adapt to specific organizational needs, and developing proficiency in ServiceNow development. The overall goal is to provide practical insights and real-world applications, enabling individuals to confidently apply their skills in various ServiceNow job roles upon completion of the training.

ServiceNow Training in Hyderabad

Prerequisites of ServiceNow

ServiceNow Training in Hyderabad
Understanding of ITSM Processes

Who should learn the course?

ServiceNow Course Outline

Learn the basics of ServiceNow, understanding its purpose and key features.

Gain hands-on experience in navigating the ServiceNow platform and understanding its user interface.

Explore IT Service Management concepts, including incident management, problem resolution, and change management.

Understand how to automate workflows, improving efficiency in various business processes.

Learn to customize ServiceNow to meet unique business needs, adapting workflows and configurations.

Explore the Configuration Management Database, understanding its role in managing IT assets.

Gain insights into integrating ServiceNow with other systems and creating meaningful reports for decision-making.

Acquire practical knowledge through real-world case studies and best practices in implementing ServiceNow within organizations.

you can learn ServiceNow without extensive coding, as it offers a low-code platform that allows for configuration and customization with minimal coding knowledge

ServiceNow can be a good career option, especially given its widespread use in IT service management and business process automation.

Course Overview

Lamp Institute’s ServiceNow Training in Hyderabad provides a comprehensive course designed to equip participants with essential skills for effectively utilizing the ServiceNow platform. The program begins with an introduction to ServiceNow, offering participants a foundational understanding of its purpose and features. As the course progresses, participants delve into hands-on exercises, learning to navigate the ServiceNow platform with ease and gaining practical insights into its user interface.

Participants acquire the skills to streamline business processes through automation and efficient workflow management. Lamp Institute’s training program also emphasizes the customization capabilities of ServiceNow, enabling participants to adapt the platform to their organization’s unique requirements. The course goes beyond theoretical concepts, incorporating real-world case studies and best practices, providing participants with practical insights that are invaluable in real-world ServiceNow implementations within organizations.

ServiceNow Training in Hyderabad
ServiceNow Training in Hyderabad

Placement Program

Lamp Institute’s Placement Program for ServiceNow Training in Hyderabad stands as a testament to their commitment to providing holistic career support to participants. With a strong emphasis on practical skills and real-world application, Lamp Institute not only imparts technical expertise in ServiceNow but also ensures that participants are well-prepared for the professional landscape. The Placement Program includes industry-relevant projects, interview preparation, and resume building sessions, equipping participants with the tools needed to confidently enter the workforce.

Job Roles:

Modes of Training

Online Training

Self-Paced Videos

Corporate Training

Career Opportunities


ServiceNow Administrator

Administrators oversee the configuration, maintenance, and optimization of the ServiceNow platform, ensuring smooth day-to-day operations.


IT Service Management (ITSM) Analyst

ITSM analysts focus on implementing and improving IT service processes using ServiceNow, addressing incidents, problems, and changes efficiently.


ServiceNow Developer

Developers design and create custom applications and modules on the ServiceNow platform, tailoring it to meet specific organizational requirements.


ServiceNow Consultant

Consultants provide expert advice on the implementation and optimization of ServiceNow, guiding organizations in aligning the platform with their business goals.


ServiceNow Architect

Architects design the overall structure and framework of ServiceNow solutions, ensuring they align with enterprise architecture and long-term business objectives.


ServiceNow Project Manager

Project managers lead ServiceNow implementation projects, overseeing timelines, and budgets, and ensuring successful delivery of the platform.


IT Operations Manager

Operations managers leverage ServiceNow to streamline IT processes, enhance efficiency, and ensure a high level of service availability.


ServiceNow Analyst

Analysts analyze and interpret data from the ServiceNow platform, providing insights to support decision-making and continuous improvement.


ServiceNow Integrator

Integrators specialize in connecting ServiceNow with other systems and applications, ensuring seamless data flow and interoperability.


ServiceNow Trainer

Trainers educate internal teams or clients on ServiceNow best practices, usage, and updates, ensuring users are proficient in leveraging the platform for their roles.

Skills developed Post ServiceNow Training in Hyderabad


Proficiency in utilizing the ServiceNow platform for diverse business processes.


Proficiency in ServiceNow development, creating custom applications and modules.


Experience in automating workflows, contributing to streamlined and efficient business processes.


Ability to customize workflows to meet specific organizational needs, enhancing operational efficiency.


Understanding of essential IT Service Management (ITSM) concepts, including incident management and change management.


Knowledge of Configuration Management Database (CMDB) for effective management of IT assets.


Ability to integrate ServiceNow with other systems, ensuring seamless data flow across platforms.


Application of industry best practices and real-world insights in ServiceNow implementation.

ServiceNow Certifications

ServiceNow Training in Hyderabad

ServiceNow certification is really important in the IT world. It shows that you know how to use the ServiceNow platform effectively. Having this certification is like having a badge that says you understand IT Service Management and can work with ServiceNow in practical ways. When companies are looking to hire, they often prefer candidates with ServiceNow certification because it proves that you have the skills they need.


Ravi Shankar
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I had a great experience with Lamp Institute's ServiceNow Training in Hyderabad. The trainers were knowledgeable and provided hands-on practical sessions that helped me gain a strong understanding of the platform.
Priya Reddy
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Lamp Institute's ServiceNow Training in Hyderabad exceeded my expectations. The trainers were patient and took the time to explain complex concepts in a simplified manner. I feel confident in my ability to apply what I've learned in real-world scenarios.
Suresh Kumar
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I highly recommend Lamp Institute for ServiceNow Training in Hyderabad. The course material was comprehensive, and the trainers were highly skilled professionals who shared practical insights and best practices. I am now better equipped to tackle ServiceNow projects at my workplace.
Neha Agarwal
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Attending Lamp Institute's ServiceNow Training in Hyderabad was a game-changer for me. The trainers provided valuable industry insights and real-world examples, making the learning experience engaging and relevant. I can confidently say it was worth every penny.
Rahul Gupta
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Lamp Institute's ServiceNow Training in Hyderabad has been instrumental in advancing my career. The trainers had in-depth knowledge and were supportive throughout the learning process. The hands-on exercises and projects provided valuable practical experience. I would highly recommend this training to anyone looking to enhance their ServiceNow skills.
Read More
I recently completed Lamp Institute's ServiceNow Training in Hyderabad, and I am extremely satisfied with the quality of education I received. The trainers were experienced professionals who provided personal attention and guidance. The training has equipped me with the necessary skills to excel in my ServiceNow career.

Benefits of servicenow Course

Enhanced Skill Set

Attending a ServiceNow course equips individuals with an enhanced skill set, providing in-depth knowledge and practical experience in utilizing the ServiceNow platform for IT service management.

Career Advancement Opportunities

Completion of the course enhances career prospects by making individuals more competitive in the job market, as many employers prioritize candidates with specialized training in ServiceNow.

In-Demand Skills

Proficiency in ServiceNow is increasingly becoming an in-demand skill in the IT industry, as organizations prioritize digital transformation and efficient IT service management.

Competitive Salaries

Professionals with ServiceNow skills often command competitive salaries due to the critical role they play in enhancing organizational IT processes.

Increased Employability

Acquiring ServiceNow skills through a dedicated course increases employability, as businesses seek professionals who can effectively implement and manage the ServiceNow platform.

Industry Recognition and Certification

Completing a ServiceNow course often leads to industry-recognized certifications, validating the student’s expertise and providing a formal recognition of their skills, which is highly regarded by employers.

Market Trend in ServiceNow


ServiceNow is witnessing a rising market trend, Boosted by a growing demand for efficient IT service management solutions in various industries.


Many organizations are adopting ServiceNow to streamline workflows, automate processes, and enhance overall operational efficiency.


The platform's versatility extends its application beyond IT, addressing service management needs across departments like HR, customer service, and security operations.


The market trend reflects an increased focus on digital transformation, where ServiceNow plays a essential role in facilitating seamless and integrated business operations.


ServiceNow's continuous updates and expansions indicate its commitment to staying at the forefront of technological advancements, coordinating with the dynamic needs of modern enterprises.


The platform's cloud-based nature is in sync with the broader industry shift towards cloud computing, offering scalability and accessibility for organizations of all sizes.


ServiceNow certifications are gaining prominence, with professionals seeking to validate their skills and stand out in the competitive job market.


The market trend underscores ServiceNow's significance as a comprehensive solution for organizations seeking to modernize their service management practices and improve overall business agility.

Our Accomplishments

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Students Trained
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Batches Completed
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Years of Experience
Professional Trainers


There are no prerequisites for enrolling in the ServiceNow Training in Hyderabad program at Lamp Institute. However, knowledge of basic computer skills and a willingness to learn is an added advantage.

The duration of the ServiceNow Training in Hyderabad program at Lamp Institute varies depending on the course chosen. Typically, it ranges 2 Months

Yes, Lamp Institute offers weekday and weekend batch options for the ServiceNow Training in Hyderabad program to cater to the varied needs of learners.

Yes, Lamp Institute issues a certificate of completion with the required number of hours upon successful completion of the ServiceNow training program.

Yes, learners have lifetime access to the course materials and recordings after completing the ServiceNow training program at Lamp Institute.

Yes, Lamp Institute’s trainers are ServiceNow certified professionals with several years of industry experience.

Yes, Lamp Institute offers job placement assistance by providing guidance on job application, resume building, and interview preparation.

Yes, Lamp Institute can develop customized training programs for organizations based on their specific needs and requirements.

The pricing for the ServiceNow training program at Lamp Institute varies depending on the course chosen and the mode of training. Lamp Institute offers flexible pricing options to suit the budget of learners. For more details call us +91 95050 07755

No, ServiceNow primarily uses JavaScript for scripting and customization, and Java is not required for basic ServiceNow development

Yes, ServiceNow can be a good career option, especially given its widespread use in IT service management and business process automation.

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